Products
I'm new to your line—what is the best way for me to get a well-rounded experience from my first purchase?
We welcome the chance to work closely with you in finding the best products for your skin. Take our Where to Begin Quiz and we will recommend the four most essential products for achieving your healthiest skin. We have estheticians who specialize in
How long will it take before I see a difference in my skin from using your products?
For some products, such as our oils and mists, you may see a difference immediately, as skin gets a super-dose of nutrients and moisture. For other products, such as the Gentle Retinol Night Serum and Multi-Retinol Night Emulsion, the repair work is
What is the shelf life of your products?
We want our clients/customers to think of their skin care similar to healthy food: ingredients are at their best when fresh and not heavily preserved! For maximum efficacy and freshness, we recommend that our products are used within 6 months of open
Do you offer samples?
We discontinued producing and offering samples in March of 2021. As a values-driven company we are committed to putting an end to single-use packaging, which in our case means samples. If you have any known allergies, ingredient/scent sensitivities,
What is the difference between the Pure+E.O. Free Oil Cleanser and the Replenishing Oil Cleanser?
Both cleansers are oil-based and same formula but the Pure + E.O. Free Oil Cleanser is essential oil free. This cleanser is for all skin types including even the most compromised, sensitized skin, because it is free of ingredients that could impede t
Can I alternate the oil cleansers with the Refining Cleanser?
Absolutely. As your skin fluctuates with seasons, geography, hormones, etc. it can be really beneficial to have both on hand. Use the oil cleanser for a thorough, nourishing cleanse; when feeling dry, depleted, or to remove makeup. Alternate with the
How do I apply oil?
Cleanse > Tonic/Mist > Serum(s) > Oil. Layer products in immediate succession for best absorption—no need to dry between steps. Oil should be applied while skin is slightly damp; massage approximately ¼ to ½ dropper and warm between palms. Smoo
What makes the Rejuvenating Night Oil Extra Healing?
The Rejuvenating Night Oil Extra Healing has the addition of emu oil, a powerful moisturizer known for its anti-inflammatory properties, ability to stimulate cell regeneration and circulation as well as reduce the appearance of scars, burns, stretch
What is the difference between the oils?
Protective Day Oil is a balanced blend of EFA’s and antioxidants working to provide additional environmental and sun protection to delay signs of aging induced by daytime exposure. It is for all skin types as it has anti inflammatory, anti aging, ant
What serum do you suggest applying first in the evening—Soothing B3 Serum or Gentle Retinol Night Serum?
Gentle Retinol Night Serum first followed by the Soothing B3 Serum.
Do you suggest applying the Soothing B3 Serum or the Vitamins C+E+Ferulic Serum first?
If you use both of these serums we recommend using the Soothing B3 Serum first and then the Vitamins C+E+Ferulic Serum.
What percentage of Vitamin C is in your Vitamins C+E+Ferulic Serum?
Vitamins C+E+Ferulic Serum is now formulated with both stabilized l-ascorbic acid + two C derivatives, magnesium ascorbyl phosphate (MAP) and Tetrahexyldecyl Ascorbate (THD). It also includes additional antioxidants such as Astaxanthin and Lycopene,
What’s the difference between C-Therapy Serum and Vitamins C+E+Ferulic Serum?
Vitamins C+E+Ferulic Serum is best for balanced/stable skin with aging concerns as it provides the ingredients required to produce collagen, helps to increase UV protection, repairs at the cellular level and provides micronutrients needed for healthy
What percentage of vitamin c is most effective for the skin?
Studies show that the amount of ascorbic acid one needs to achieve results regarding skin repair is roughly 10% daily. However, applying a topical that contains 10 to 15% l-ascorbic acid once a day is much less efficient than applying a 5% l-ascorbic
How do I choose a serum?
Focus on the skin concern(s) you would like to improve. Many serums target multiple conditions, including fine lines, sun damage, inflammation, dullness, congestion, or brightening. Follow the directions carefully as some serums have specific applic
How do you layer serums?
We suggest layering in immediate succession for best results and layering no more than three serums at a time. Thinnest to thickest is usually a good rule. There are a few serums that do have special instructions. For example, if you are using Intens
Is it normal to experience immediate tingling right after applying the Intensive Repair Serum?
Yes, absolutely normal and expected. This serum contains AHA/BHA ingredients that help exfoliate the skin and will feel active upon application.
How do I use Supernutrient Firming Facial?
Using a spatula or clean spoon, apply one teaspoon to hands. Massage into cleansed face/neck/chest until you see a shift from yellow to white/creamy color as it is intended to penetrate the skin rather than just coat the superficial layers. Avoid the
I'm pregnant and wondering if there are any products/ingredients I should avoid?
Retinol should be avoided while pregnant or breastfeeding. We have two products that contain retinol—Gentle Retinol Night Serum and Multi-Retinol Night Emulsion. Vitamins C+E+Ferulic Serum is a good alternative option to use during pregnancy and can
Is your Sheer Tint Zinc SPF 30 okay for people with dermatitis, even though it is not essential oil free?
Yes. Zinc oxide can be especially supportive for inflammatory skin conditions such as dermatitis and rosacea due to its soothing and anti-inflammatory properties. Our Sheer Tint Zinc SPF 30 is formulated with non-nano zinc oxide only and contains ver
Is your Sheer Tint Zinc SPF 30 vegan and cruelty free?
Sheer Tint Zinc SPF 30 is cruelty free. However, it is not vegan, as it contains sustainably harvested pearl powder.
When does your Sheer Tint Zinc SPF 30 expire?
Our Sheer Tint SPF 30 has an expiration date printed on the bottom of the bottle in black ink. The format appears as: EXP-MM/YYYY. Depending on the lighting, it can be difficult to see, so using a flashlight or phone light may help make the print mor
I use Retin-A prescribed by my doctor. Isn’t that the same as retinol?
There are a number of retinoids or vitamin A derivatives. The two most popular are retinol and retinoic acid. Retinol is a natural form of vitamin A and is formed in the body by the hydrolysis of retinyl esters, and converted by enzymes into retinoic
What makes Gentle Retinol Night Serum different?
We use retinol, not retinoic acid, which most people—even those with sensitive skin—can tolerate. We moderate potential irritation by including sodium salicylate, a powerful anti-inflammatory that allows us to use higher concentrations of retinol tha
What is the concentration of retinol in your Gentle Retinol Night Serum?
The concentration of Retinol is between 0.02-0.03%.
Why am I breaking out from the Treatment Remedy products?
When starting a new regimen there may be an adjustment period, especially if you have been following a very drying/stripping regimen with antibacterial properties. Moving from that to our more therapeutic and balancing method is a huge change for the
Will the Refining Cleanser give me a deeper clean?
Yes, because it is formulated to clear and refine problematic break out prone skin. The combination of beta and alpha hydroxy acids and physical exfoliation from the adzuki bean powder, colloidal oat flour and rice bran make it the best choice for th
I have oily skin—can I still use a face oil?
Oils dissolve oils, so using a product containing oil is recommended for all skin types. If ones skin is lacking in oil, the cells will do what they need to to in order to make up for that loss by over-producing oil. We would recommend the Treatment
Is Barrier Lipid Complex okay to use on acne-prone skin that is also dry?
It is excellent for either because improved barrier function will help soothe inflammation associated with acne and increase skin hydration at the same time. We typically recommend the Treatment Oil if you have very acne prone skin with active breako
The Barrier Lipid Complex is so heavy—won’t it clog pores?
The common myth is that oils clog pores but oils, even those that are very thick, do not clog pores. When pores are clogged it is not due to too much oil, but rather a deficiency of oils one needs to make sebum flow smoothly to the skin’s surface. Th
Is the Balancing HypoTonic okay for super sensitive skin?
Yes, there is nothing in it to irritate even very sensitive skin. It was formulated to rebalance the pH, hydrate and restore microbial balance. It can be very healing/beneficial for very sensitive skin.
What can I use to help with blackheads?
Intensive Repair Serum applied 1-3x/week, depending on severity, or Gentle Retinol Serum.
Which products are recommended for melasma?
Because melasma is associated with inflammation (usually set off by hormones) you can certainly try Soothing B3 Serum. Niacinamide is a useful skin brightening ingredient which helps suppress melanin and inflammation. We recommend layering it with Vi
I have rosacea. What are the best products for me to try?
We would recommend the Soothing B3 Serum for long term care of inflammation and redness. The Soothing B3 Serum will help strengthen the skin over time. With rosacea some people get flushing episodes or have consistent redness. In addition to the Soot
I have adult acne. What are the best products for me to try?
For adult acne we usually suggest a combination of our Treatment Line and our Kristina Holey + Marie Veronique collaboration line. If you are experiencing oily/congested acne skin we would suggest starting with the full range of Treatment products p
What ages do you recommend can use your products safely? My teenage daughter would like to use them, is it safe for her?
Yes, especially if she has acne, our products are much safer than the conventional anti-acne treatments that contain benzoyl peroxide or antimicrobials.