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I'm new to your line—what is the best way for me to get a well-rounded experience from my first purchase?

We welcome the chance to work closely with you in finding the best products for your skin. Take our Where to Begin Quiz and we will recommend the four most essential products for achieving your healthiest skin. We have estheticians who specialize in

How long will it take before I see a difference in my skin from using your products?

For some products, such as our oils and mists, you may see a difference immediately, as skin gets a super-dose of nutrients and moisture. For other products, such as the Gentle Retinol Night Serum and Multi-Retinol Night Emulsion, the repair work is

What is the shelf life of your products?

We want our clients/customers to think of their skin care similar to healthy food: ingredients are at their best when fresh and not heavily preserved! For maximum efficacy and freshness, we recommend that our products are used within 6 months of open

Do you offer samples?

We discontinued producing and offering samples in March of 2021. As a values-driven company we are committed to putting an end to single-use packaging, which in our case means samples. If you have any known allergies, ingredient/scent sensitivities,

What is the difference between the Pure+E.O. Free Oil Cleanser and the Replenishing Oil Cleanser?

Both cleansers are oil-based and same formula but the Pure + E.O. Free Oil Cleanser is essential oil free. This cleanser is for all skin types including even the most compromised, sensitized skin, because it is free of ingredients that could impede t

Can I alternate the oil cleansers with the Refining Cleanser?

Absolutely. As your skin fluctuates with seasons, geography, hormones, etc. it can be really beneficial to have both on hand. Use the oil cleanser for a thorough, nourishing cleanse; when feeling dry, depleted, or to remove makeup. Alternate with the

How do I apply oil?

Cleanse  >  Tonic/Mist  >  Serum(s)  >  Oil. Layer products in immediate succession for best absorption—no need to dry between steps. Oil should be applied while skin is slightly damp; massage approximately ¼ to ½ dropper and warm between palms. Smoo

What makes the Rejuvenating Night Oil Extra Healing?

The Rejuvenating Night Oil Extra Healing has the addition of emu oil, a powerful moisturizer known for its anti-inflammatory properties, ability to stimulate cell regeneration and circulation as well as reduce the appearance of scars, burns, stretch

What is the difference between the oils?

Protective Day Oil is a balanced blend of EFA’s and antioxidants working to provide additional environmental and sun protection to delay signs of aging induced by daytime exposure. It is for all skin types as it has anti inflammatory, anti aging, ant

What serum do you suggest applying first in the evening—Soothing B3 Serum or Gentle Retinol Night Serum?

Gentle Retinol Night Serum first followed by the Soothing B3 Serum.

Do you suggest applying the Soothing B3 Serum or the Vitamins C+E+Ferulic Serum first?

If you use both of these serums we recommend using the Soothing B3 Serum first and then the Vitamins C+E+Ferulic Serum.

What percentage of Vitamin C is in your Vitamins C+E+Ferulic Serum?

Vitamins C+E+Ferulic Serum is now formulated with both stabilized l-ascorbic acid + two C derivatives, magnesium ascorbyl phosphate (MAP) and Tetrahexyldecyl Ascorbate (THD). It also includes additional antioxidants such as Astaxanthin and Lycopene,

What’s the difference between C-Therapy Serum and Vitamins C+E+Ferulic Serum?

Vitamins C+E+Ferulic Serum is best for balanced/stable skin with aging concerns as it provides the ingredients required to produce collagen, helps to increase UV protection, repairs at the cellular level and provides micronutrients needed for healthy

What percentage of vitamin c is most effective for the skin?

Studies show that the amount of ascorbic acid one needs to achieve results regarding skin repair is roughly 10% daily. However, applying a topical that contains 10 to 15% l-ascorbic acid once a day is much less efficient than applying a 5% l-ascorbic

How do I choose a serum?

Focus on the skin concern(s) you would like to improve. Many serums target multiple conditions, including fine lines, sun damage, inflammation, dullness,  congestion, or brightening. Follow the directions carefully as some serums have specific applic

How do you layer serums?

We suggest layering in immediate succession for best results and layering no more than three serums at a time. Thinnest to thickest is usually a good rule. There are a few serums that do have special instructions. For example, if you are using Intens

Is it normal to experience immediate tingling right after applying the Intensive Repair Serum?

Yes, absolutely normal and expected. This serum contains AHA/BHA ingredients that help exfoliate the skin and will feel active upon application.

How do I use Supernutrient Firming Facial?

Using a spatula or clean spoon, apply one teaspoon to hands. Massage into cleansed face/neck/chest until you see a shift from yellow to white/creamy color as it is intended to penetrate the skin rather than just coat the superficial layers. Avoid the

I'm pregnant and wondering if there are any products/ingredients I should avoid?

Retinol should be avoided while pregnant or breastfeeding. We have two products that contain retinol—Gentle Retinol Night Serum and Multi-Retinol Night Emulsion. Vitamins C+E+Ferulic Serum is a good alternative option to use during pregnancy and can

Is your Sheer Tint Zinc SPF 30 okay for people with dermatitis, even though it is not essential oil free?

Yes. Zinc oxide can be especially supportive for inflammatory skin conditions such as dermatitis and rosacea due to its soothing and anti-inflammatory properties. Our Sheer Tint Zinc SPF 30 is formulated with non-nano zinc oxide only and contains ver