Domestic Shipping. We use USPS for all domestic shipments. We offer free standard shipping on all US orders over $65+ and all subscription orders. Domestic Shipping Services and Rates. Marie Veronique products are manufactured in small batches, and s

<p id="isPasted">Domestic Shipping</p><p>We use USPS for all domestic shipments. We offer&#xA0;<strong>free standard shipping on all US orders over $65+</strong> and all subscription orders.</p><p><br></p><p><strong>Domestic Shipping Services and Rates</strong></p><table cellpadding="10" border="1"><thead><tr><th>Shipping Method</th><th>Estimated Delivery Time</th><th>Cost</th></tr></thead><tbody><tr><td>USPS Ground Advantage</td><td>2-7 business days (Estimated)</td><td>$5.00 or Free for orders $65+</td></tr><tr><td>USPS Priority Mail</td><td>1-3 business days (Estimated)</td><td>$9.95</td></tr><tr><td>USPS Priority Mail Express</td><td>1-2 business days (Guaranteed Delivery)</td><td>Calculated at checkout</td></tr></tbody></table><p><br>Marie Veronique products are manufactured in small batches, and shipped, from Berkeley, California.</p><p><br></p><p>International Shipping</p><p>We use DHL for all international shipping.</p><p><strong>International Shipping Services and Rates</strong></p><table cellpadding="10" border="1"><thead><tr><th>Shipping Method</th><th>Estimated Delivery Time</th><th>Cost</th></tr></thead><tbody><tr><td>DHL Express International</td><td>3 - 5 business days*</td><td>$50 flat rate for orders $300+ (Calculated at checkout for orders &lt;$300)</td></tr></tbody></table><p><br>*DHL Express International typically delivers in 3-5 business days. However, customs delays may extend this timeframe, particularly in South America and certain parts of Europe. Marie Veronique products are manufactured in small batches, and shipped, from Berkeley, California.</p><p><br></p>

Shipping Options and Costs

Orders are processed within 24 - 48 business hours. Orders placed after 8am PST on Fridays may not be processed until the following Monday. USPS and DHL transit times are estimates and not guaranteed, except for USPS Priority Mail Express.

<p id="isPasted">Orders are processed within 24 - 48 business hours. Orders placed after 8am PST on Fridays may not be processed until the following Monday. USPS and DHL transit times are estimates and not guaranteed, except for USPS Priority Mail Express.</p>

Order Processing Time

If you wish to return a product, email orders@marieveronique.com within 30 days of delivery. Please provide the following information:. We will follow up with the next steps. Please note that we cannot process exchanges, provide shipping labels, or i

<p id="isPasted">If you wish to return a product, email&#xA0;<a href="mailto:orders@marieveronique.com" style=" text-decoration: none;">orders@marieveronique.com</a> within 30 days of delivery. Please provide the following information:</p><ul><li>Your order number</li><li>The product(s) for return</li><li>Batch number (found on the bottom of the bottle/tube)</li><li>The reason for your return</li></ul><p>We will follow up with the next steps. Please note that we cannot process exchanges, provide shipping labels, or issue reimbursements for return shipping charges. Customers are responsible for return shipping costs. Beyond Topical: The Edits returns will be treated the same, and we will help coordinate your return with the original manufacturer.</p><p>Refunds are processed within 2-3 business days of receiving the return and may take an additional 1 - 2 days to reflect in your account. Refunds can only be issued using the original payment method.</p><p><strong>Exceptions</strong></p><ul><li>Travel Sizes, Books, and Discontinued Items are Final Sale.</li><li>Restrictions do apply during promotional periods.&#xA0;<strong>Products purchased at discount during our sale will not be eligible for cancellations or refunds. Returns will be processed for credit only if returned within 30 days of receipt.</strong></li></ul>

Return Policy

We are dedicated to minimizing waste and reducing our environmental impact through sustainable packaging practices. Our commitment to eco-conscious choices includes:. Our commitment to sustainability is ongoing, and we continue to explore innovative

<p id="isPasted">We are dedicated to minimizing waste and reducing our environmental impact through sustainable packaging practices. Our commitment to eco-conscious choices includes:</p><ul><li><strong>Recyclable, non-reactive glass bottles:</strong> Our glass bottles are chosen for their recyclability and durability, ensuring that our products are both safe and eco-friendly. Unlike plastic, glass is non-reactive, maintaining the purity of our formulas while reducing waste.</li><li><strong>Synthetic, oil- and water-proof labels:</strong> To ensure label durability, we use synthetic labels. While we continually seek sustainable advancements, synthetic labels are currently the only option that meets the necessary water- and oil-resistant standards, ensuring labels remain intact and legible throughout the product&#x2019;s life.</li><li><strong>Eco-friendly packaging materials:</strong> We use Geami paper to safely cushion products during shipping. Our recyclable boxes are sealed with paper tape and starch gum, providing a fully compostable alternative to conventional packaging adhesives.</li></ul><p>Our commitment to sustainability is ongoing, and we continue to explore innovative ways to enhance the eco-friendliness of our packaging. Thank you for supporting our journey towards a greener future.</p>

Green Packaging

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Marie Veronique

Shipping & Returns

I'm new to your line—what is the best way for me to get a well-rounded experience from my first purchase?

How long will it take before I see a difference in my skin from using your products?

What is the shelf life of your products?

Do you offer samples?

What is the difference between the Pure+E.O. Free Oil Cleanser and the Replenishing Oil Cleanser?

Can I alternate the oil cleansers with the Refining Cleanser?

How do I apply oil?

What makes the Rejuvenating Night Oil Extra Healing?

What is the difference between the oils?

What serum do you suggest applying first in the evening—Soothing B3 Serum or Gentle Retinol Night Serum?

Do you suggest applying the Soothing B3 Serum or the Vitamins C+E+Ferulic Serum first?

What percentage of Vitamin C is in your Vitamins C+E+Ferulic Serum?

What’s the difference between C-Therapy Serum and Vitamins C+E+Ferulic Serum?

What percentage of vitamin c is most effective for the skin?

How do I choose a serum?

How do you layer serums?

Is it normal to experience immediate tingling right after applying the Intensive Repair Serum?

How do I use Supernutrient Firming Facial?

I'm pregnant and wondering if there are any products/ingredients I should avoid?

Is your Sheer Tint Zinc SPF 30 okay for people with dermatitis, even though it is not essential oil free?

Is your Sheer Tint Zinc SPF 30 vegan and cruelty free?

When does your Sheer Tint Zinc SPF 30 expire?

I use Retin-A prescribed by my doctor. Isn’t that the same as retinol?

What makes Gentle Retinol Night Serum different?

What is the concentration of retinol in your Gentle Retinol Night Serum?

Why am I breaking out from the Treatment Remedy products?

Will the Refining Cleanser give me a deeper clean?

I have oily skin—can I still use a face oil?

Is Barrier Lipid Complex okay to use on acne-prone skin that is also dry?

The Barrier Lipid Complex is so heavy—won’t it clog pores?

Is the Balancing HypoTonic okay for super sensitive skin?

What can I use to help with blackheads?

Which products are recommended for melasma?

I have rosacea. What are the best products for me to try?

I have adult acne. What are the best products for me to try?

What ages do you recommend can use your products safely? My teenage daughter would like to use them, is it safe for her?

Products

Are your products gluten free?

Are your products cruelty-free?

Which of your products are Vegan / Vegetarian?

Are your products non-comedogenic?

Are your products natural? / Are your products organic?

Do you use any synthetic ingredients in your products?

What kind of preservatives do you use?

Do you use fragrance in your products?

Are essential oils bad for skin?

Where do you source your ingredients?

What percentage of vitamin C is in your Vitamins C+E+Ferulic Serum?

Ingredients

Orders

Where do I go to manage my subscription?

When will I receive my complimentary 6th product, and do I get to choose the complimentary product I receive?

How long will my Marie Veronique product last? I'm not sure what delivery frequency to choose.

What products are eligible for auto-replenishment?

Can I modify or skip an upcoming subscription order?

How do I update or modify the details of my subscription, such as delivery frequency, address, payment information, etc.

Is there a minimum subscription period?

Can I apply a gift card to my auto-replenishment?

Can I apply a discount code or 'gift with purchase' promotion to my new or existing auto-replenishment subscriptions?

Auto-Replenishment

Promotions

Billing